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Big Dot of Happiness Store

Description
Big Dot of Happiness is an “Event Party Company” where celebration and happiness come to play. We see our job as making everyday heroes out of everyday people, helping you become Hostess Heroes. From invitations and thank you cards to favors and decorations, Big Dot of Happiness has all of the products you need to throw an amazing celebration!
 
Tax Policy
You agree that you as buyer and we as seller are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase. You also agree that as seller we are responsible to collect, to report and to remit any sales, use or other taxes as may be required under applicable law. You agree (a) that Rakuten.com has no responsibility to collect, report or remit sales, use or any other applicable taxes in connection with your purchase, and (b) to fully indemnify, defend and hold Rakuten.com harmless from any and all claims, demands, damages, awards, fines, costs, expenses and liability in any way associated with foregoing. Without limiting the generality of the foregoing, Rakuten.com currently automatically charges sales tax with respect to any marketplace products shipped to California.
We do not currently ship to PO Boxes, APO Boxes, or FPO Boxes. We use a variety of shippers, some of whom do not allow delivery to PO Boxes. To prevent the need to cancel your order after it has been placed, we do not allow orders to ship to any PO Boxes for any orders. Additionally, there are certain restrictions on exporting certain kinds of technology outside of the United States. These restrictions complicate or prevent our suppliers from shipping products to APO or FPO mailboxes. As a result, we do not ship to any APO Boxes or FPO Boxes.
We guarantee your 100% satisfaction, but understand that sometimes, returns have to be made. If the return is being made due to an error on our part, please contact our Expert Experts. We’ll do whatever it takes to make the situation right! This is our promise to you. If the return is being made due to a “change of heart” on behalf of the Hostess Hero, we’re happy to accept your products as long as they are unopened, unused and non-personalized, preferably within 90 days of the purchase date. Unfortunately, we cannot accept returns of food-related items. Simply contact us to confirm the return, carefully package your items, then ship them back to us in a secure box that includes your name and order number. Please keep in mind that we aren’t liable for damage that occurs while your package is on its way back to us. Postage for return shipping is your responsibility. We’ll notify you by email once we receive, process and complete your refund. Special cases may warrant a small restocking fee, but we’ll contact you if that is the case
Big Dot of Happiness Contact Information: Customer Service Hours: Monday - Friday: 8 am - 5 pm CST Call us toll free at 1.800.274.4282. Email us at Smiles@BigDotOfHappiness.com. Mailing Address: 412 Technology Drive East Menomonie, WI 54751 Information about how to contact us can be found in the Order History for your Rakuten.com Account. You can access your Order History at https://secure.rakuten.com/AC/Account/OrderHistory.aspx. Once you have accessed your Order History, then please locate the specific order that you wish to inquire about.

What to do if Your Order has been Shipped or Delivered
If your order has already shipped, then you can click the 'Contact Seller' link (under the 'Available Actions' header to the right of the order listing) to access a Web form you may use to contact us. Rakuten.com Shopping holds its marketplace sellers to high standards of quality, so you can expect a response back within one business day after contacting us.

What to do if Your Order is being Processed
If your order has not shipped, then you can click on our name in messaging located under 'Available Actions' to open up an email message with our email address already populated. Rakuten.com Shopping holds its marketplace sellers to high standards of quality, so you can expect a response back from within one business day after contacting us.

If you do not see the 'Contact Seller' link or if we have not responded after one business day, then please feel free to contact Rakuten.com Shopping at 1-800-800-0800.

WhooHoo- You've arrived at the Big Dot of Happiness shop! We are an "Event Party Company" where celebration and happiness come to play. We see our job as making everyday heroes out of everyday people, helping you become Hostess Heroes. From party kits and tableware to decorations, Big Dot of Happiness has all of the products you need to throw an amazing celebration.

© 2014 Big Dot of Happiness. All Rights Reserved.